Category: Live

Health Advocate

You are automatically eligible to use Health Advocate, regardless of whether you’re enrolled in a Hertz medical plan, and there is no cost to you for using the service.

Benefits Support

Health Advocate provides help to you, as well as your spouse, dependents, parents, and even your spouse’s parents when you need it.

Health Advocate is an independent company made up of health care professionals, such as nurses, doctors, and psychologists, who have expertise in the health care and health insurance fields, and knowledge of our benefit plans. They’ll use that expertise to provide you and your family with confidential, personal support when you experience an issue related to health care and/or your health insurance. Best of all, you’ll work with the same Personal Health Advocate throughout the process.

Health Advocate can assist you with:

  • Understanding your benefits.
  • Talking with an insurance company or claims administrator to get approvals for needed services.
  • Scheduling appointments with providers, including hard-to-reach specialists, or to arrange for specialized treatments and tests.
  • Figuring out insurance claims and/or billing issues.
  • Working through a medical issue regarding your parent or your spouse’s parent.
  • Transferring medical records, x-rays, or lab results.
  • Solving a prescription drug issue.

You can contact Health Advocate online in the member portal or by calling 866-695-8622.

Health Advocate

Benefits Support

Phone: 866-695-8622

Chinese Community Health Plan (CCHP)

Welcome to your Employee Benefits page!

Chinese Community Health Plan (CCHP) Benefits

Employees who work at the San Francisco Airport may be eligible for an HMO medical plan through the Chinese Community Health Plan (CCHP).

Benefits Eligibility

Depending on your work group, you may be eligible for other plans along with the CCHP plan. Refer to your enrollment letter for more information about the benefits you may be eligible for.

If you are an employee not eligible for the CCHP, you will be eligible to participate in the Hertz Custom Benefit Program as explained on HertzBenefits.com.

Plan Documents

Review these documents for important information about your benefits.

Ready to enroll?

Get started today. Need help using the enrollment tool? Download the instructions below for help.

Enrollment Instructions
Enroll Now

Have questions? We have answers.

Call AskHR at 1-800-654-3373 and press “3” to speak with a Hertz Benefits Specialist.

  • Monday – Friday
  • 9 a.m. to 6:30 p.m. EST (8 a.m. to 5:30 p.m. CST)

Vision Coverage

Vision Insurance for Hawaii Residents

Vision Plan

Vision coverage is offered through EyeMed and provides both in-network and out-of-network benefits. All providers in Hawaii are considered in-network and benefits will be paid at the in-network level. The plan covers services such as:

  • Annual exam
  • Eye glasses
  • Contact lenses
  • Laser vision correction discount (in-network providers only)

Many nationally recognized providers such as Lens Crafters, Eyeglass World, Target Optical, and Pearl Vision are in EyeMed’s network, as well as many independent optical locations.

To find vision providers, review plan details, and manage claims, visit the EyeMed website or call 866-723-0513.

Documents

Provider

EyeMed

Vision Insurance

Phone: 1-866-723-0513

Wellness Programs and Incentives

HealthWorks

You can earn up to $350 for taking healthy actions! 

Any covered adult (18 and older) can earn rewards from either Kaiser Permanente medical plan by completing the following activities:

  • Complete the online total health assessment, Succeed®, to receive a $200 Visa® reward card.
  • Complete up to three healthy lifestyle programs to receive an additional $50 Visa® gift card for each completed program. The healthy lifestyle programs are free, interactive, and personalized to empower you to take charge of your own health and reshape your lifestyle.

Get started today.

For questions or to check on reward status, contact Kaiser Permanente Rewards Member services at 1-866-300-9867 or email at Rewardscustomerservice@kp.org.

My Strength

Everyone needs support for total health – mind, body and spirit. Digital tools can help you navigate life’s challenges, make small changes that improve sleep, mood, and more, or simply support an overall sense of well-being. Self-care at your fingertips.

Wellness Coaches

Need some one-on-one support? Contact a wellness coach. Call 808-432-2260 to partner with a coach to help you make healthy habits a part of your daily routine.

Fit Rewards

Get rewarded for staying active and getting fit. Enroll in the Fit Rewards program, pay a $200 fee and work out at a participating gym at least 45 days for a minimum of 30 minutes per session between January 1 and December 31, and you’ll get your $200 back. You can even work out from the comfort of your own home.

Provider

Dental Coverage

Dental Insurance for Hawaii Residents

Dental Plan

Hertz offers you a dental plan administered by Hawaii Dental Service (HDS):

  • Diagnostic and preventive care is covered at 100%, with no deductible.
  • Basic restorative care is covered at 80%.
  • Major restorative care is covered at 50% after you meet the deductible.
  • Orthodontics are covered at 50%, up to a $1,500 lifetime maximum benefit, for dependent children.

Costs & Coverage

For more details about what’s covered under the plan and to estimate the cost of care, please review the costs and coverage information below. You can also visit the HDS website and/or call HDS at 800-232-2533.

Total Health Plus

Total Health Plus provides additional dental coverage for members with pregnancy, diabetes, cancer, oral cancer, stroke and heart problems, kidney failure, organ transplants, or Sjögren’s syndrome. For more information, visit the HDS website or call 800-232-2533.

Provider

Hawaii Dental Service
Hawaii Dental Service

Dental Insurance

Phone: 800-232-2533

Medical & Pharmacy Coverage

Medical Coverage & Pharmacy Benefits to Fit Your Life & Your Pocketbook

Medical Plan Options & Pharmacy Benefits

Hertz understands the importance of medical coverage for you and your dependents. You may choose between two plans, both administered by Kaiser Permanente: the Kaiser HMO or the Kaiser POS (Added Choice).

Both plans cover the same medical services, use Kaiser providers for in-network care, and cover in-network preventive care at 100%. They offer the same health care management programs and resources. Plus, you can earn wellness incentives with both plans.

There are three major differences between the plans:

  • The providers you can use. With the Kaiser POS (Added Choice) Plan, you can choose to use out-of-network providers, but you’ll receive greater cost savings when you stay in-network. With the Kaiser HMO Plan, only Kaiser providers are covered.
  • Your deductibles and out-of-pocket maximums. With the Kaiser POS (Added Choice) Plan, you’ll pay a deductible if you choose out-of-network providers. The Kaiser HMO Plan has a higher out-of-pocket maximum.
  • Your prescription drug costs. Kaiser also manages your pharmacy benefits. The Kaiser HMO only covers in-network prescription drugs. The Kaiser POS (Added Choice) covers in-network and out-of-network prescription drugs.

Costs & Coverage

If you are traveling outside of Kaiser Permanente areas, read about the Care Options for Traveling Employees.

New for 2025

To review your claims, find medical providers, get estimates of treatment costs, schedule appointments, refill prescriptions, and download the Kaiser app, visit the Kaiser Permanente website. You can also call 1-800-966-5955.

Provider

Kaiser Permanente
Kaiser Permanente

Medical Insurance

Phone: 1-800-966-5955

This content is password-protected. To view it, please enter the password below.

Document Library

Mainland Resource Documents

This page houses resource documents that you may need as you use your Hertz benefits throughout the plan year. New and updated documents will be posted regularly. Please make sure that your location is set correctly at the top of the page to ensure that you have access to the appropriate documents.

(blank)

Summary Annual Reports (SAR)

Hertz Corporation Income Savings Plan

Hertz Custom Benefit Program

Required Legal Notices

Mainland

Puerto Rico

Forms

Hawaii Resource Documents

This page houses resource documents that you may need as you use your benefits throughout the plan year. New and updated documents will be posted regularly. Please make sure that your location is set correctly at the top of the page to ensure that you have access to the appropriate documents.

(blank)

Summary Annual Reports (SAR)

Hertz Corporation Income Savings Plan

Hertz Custom Benefit Program

Hertz Retiree Benefit Program

Required Legal Notices

Forms

Medical & Pharmacy

UMR Member Claim Form

Summaries of Benefits & Coverage

UMR:

Balance by CCHP:

Notices

SmartMEC:

Medications

2026:

2025:

Forms

Managing Your HSA

Helpful Resources

Flexible Spending Accounts (FSA)

Direct Deposit

Reimbursements

Other Health & Wellness

Total Cigna Dental PPO Plan

Cigna Dental Care HMO Plan

Oral Health Integration Program

Virtual Care

Financial Security

Note: For documents related to Supplemental Term Life and Voluntary AD&D coverage, refer to the Voluntary Benefits section below. 

Basic Life Insurance

Summary Plan Descriptions (SPD):

Included Benefits & Services:

Basic AD&D Insurance

Short-Term Disability (STD)

Long-Term Disability (LTD)

Additional Resources

Voluntary Benefits

Accident

Critical Illness

Hospital Indemnity

Supplemental Term Life Insurance

Voluntary AD&D Insurance

Note: For documents related to Basic Life and AD&D coverage, refer to the Financial Security section above.

Vehicle

Identity Protection

    Legal Plans

    Tuition Assistance

    Medical & Pharmacy

    Summaries of Benefits & Coverage (SBC)

    HMO Plan:

    POS (Added Choice) Plan:

    Retiree HMO Plans:

    CCHP:

    San Jose Union:

    Medical Plan Resources

    Flexible Spending Accounts (FSA)

    Direct Deposit

    Reimbursements

    Other Health & Wellness

    Delta Dental HDS Plan

    EyeMed Plan

    UHC Expatriate Plan

    Program Information

    Wellness Resources

    Financial Security

    Voluntary Benefits

    Vehicle

    Identity Protection

      Legal Plans

      Tuition Assistance

      Tuition Reimbursement

      The Tuition Reimbursement program helps eligible employees with the cost of continuing education. The amount for eligible reimbursement is $5,250 per calendar year.

      After being employed on a regular full-time basis for at least six months, you are eligible to receive tuition reimbursement on graduate or undergraduate programs. Employees who voluntarily leave Hertz within one year of receiving tuition reimbursement must reimburse Hertz for any payments received.

      To learn more, please visit hertz.policytech.com. If you have any questions or need assistance, please call AskHR at 1-800-654-3373, Option #0. Ask HR is available from 9:00 a.m. to 6:30 p.m. ET (8:00 a.m. to 5:30 p.m. CT).

      Commuter Benefits Program

      Save on Mass Transit & Parking Expenses

      Don’t lose the chance to put up to $1,000 back into your pocket this year!

      Program Overview

      The Hertz Commuter Benefits Program is an IRS-approved benefit, administered through the Office of Compliant Administration (OCA), that allows employees to set aside money on a tax-free basis to pay for transportation and parking expenses incurred while getting to and from work.

      • You will receive your own OCA debit card that you can use to pay for eligible commuting expenses.
      • Vouchers can be used to pay for transit tickets, passes, or to pay parking vendors.
      • Any unused funds that remain in your account at the end of the year will be carried
        over into the next plan year, if you continue to participate in the plan.

      (blank)

      How Commuter Accounts Work

      • A commuter account allows you to set aside pre-tax dollars for mass transit and parking expenses associated with your daily commute to work.
      • There are two types of commuter accounts: mass transit and parking. You have the option to enroll in one or both accounts.
      • You choose a monthly election amount, up to $300 for mass transit expenses and $300 for parking expenses. This money is placed in your account via payroll deduction and then used to pay for eligible commuting expenses.

      What's Covered

      Eligible Expenses

      Ineligible Expenses

      Commuter funds can cover costs for:

      • Bus, ferry, train, subway tickets
        and passes
      • Vanpool fees when there are six or
        more adult passengers
      • Parking expenses, including parking
        at or near your place of work or at the
        location from which you take mass
        transit to get to work

      Certain expenses are not eligible, including:

      • Tolls
      • Taxis
      • Gas/fuel
      • Mileage

      Tax Savings

      • If you take public transportation to work or pay for parking, you’ll want to take advantage of the savings these plans offer.
      • Money contributed to a commuter account is free from federal and state taxes and remains tax-free when it is spent on eligible expenses.
      • On average, participants enjoy a 30% tax savings on their annual contribution. This means you could be saving up to $1,000 per year on commuter expenses!

      Save your receipts when you spend your commuter account dollars. You may need
      itemized invoices to verify the eligibility of expenses.

      Helpful Resources

      Enrollment Form

      Online & Mobile Access

      Get instant access to your account with the MyOCA member portal and the OCA Mobile app.

      • View your account balance and
        transaction history
      • Upload and store receipts
      • View important alerts and
        communications
      • Sign up for text message alerts

      Register for the MyOCA member portal at oca125.com/login. Download the OCA Mobile app via the App Store or Google Play.

      Provider

      Office of Compliant Administration (OCA)

      Commuter Benefits Program

      Phone: 1-855-OCA-0777
      Fax: 609-514-2778