Benefits Contacts
AskHR & Hertz Benefits Specialists
AskHR is available from 9 a.m. to 6:30 p.m. EST (8 a.m. to 5:30 p.m. CST), Monday through Friday. Call 1-800-654-3373 and select Option 3.
Hertz Benefits Specialists are available from 9 a.m. to 6 p.m. EST (8 a.m. – 6 p.m. CST), Monday through Friday. Call 1-800-654-3373 and select Option 3.
Alliant Medicare Solutions
Allstate
Carrum Health
Cigna
Phone: 1-800-244-6224
EyeMed
Phone: 1-866-723-0513
Fidelity NetBenefits
The Hartford
Life & AD&D, Voluntary Benefits, Disability & Leave
- General: 1-888-301-5615
- Life/AD&D: 1-888-755-1503
- Voluntary Benefits: 1-866-547-4205
- Fax: 1-866-954-2621
- Mailing Address: The Hartford, Group Claims, PO Box 14299, Lexington, KY 40512-4299
Health Advocate
Hertz Pension Center
Pension Benefit (Partner: Telus Health)
Phone: 1-866-819-8399 (Monday - Friday, 9 a.m. - 6 p.m. ET)
MetLife
Office of Compliant Administration (OCA)
Commuter Benefits Program
Phone: 1-855-OCA-0777
Fax: 609-514-2778
Optum
HSA & Prescription (Rx) Benefits
HSA Phone: 1-866-234-8913
Rx Phone: 1-855-871-6277
Perks at Work
Discounts & Savings
Quantum Health
Rx Saving Solutions
Phone: 1-800-268-4476
SupportLinc
Sword
Teladoc
UMR
Phone: 833-584-3789
WIN
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Benefits Questions
AskHR & Hertz Benefits Specialists
- AskHR is available from 9 a.m. to 6:30 p.m. EST (8 a.m. to 5:30 p.m. CST), Monday through Friday. Call 1-800-654-3373 and select Option 3.
- Hertz Benefits Specialists are available from 9 a.m. to 6 p.m. EST (8 a.m. – 6 p.m. CST), Monday through Friday. Call 1-800-654-3373 and select Option 3.
Health Advocate
1-866-695-8622
We are always with you at home or on the go when you download the Health Advocate mobile app.
Medical Coverage
Kaiser Permanente
1-800-966-5955
Review your claims, find medical providers, estimate treatment costs, email your doctor’s office, view lab results, schedule routine appointments, refill prescriptions, and more through Kaiser’s website. And download the Kaiser Permanente app for access on the go.
Prescription Drugs
OptumRx
1-855-871-6277
Compare prices for prescriptions, track prescription history, refill mail-order prescriptions, and learn more about your medications.
HSA
Optum Customer Care
1-866-234-8913
Once you’ve opened a health savings account (HSA) with Optum Bank, you have access to a number of tools and resources, making it easy to manage your account online. They can help you use your HSA today and help plan for the future.
Teladoc
1-800-Teladoc (1-800-835-2362)
Talk to a doctor anytime, day or night, and from anywhere, on your mobile phone, tablet, or computer.
Employee Assistance Program (EAP)
1-888-881-5462
If you’re a first-time user:
- Enter the group code hertz (all lowercase) in the field next to Web Access and click Submit.
- Download the mobile app in the Mobile Download section.
Dental Coverage
Hawaii Dental Service
1-800-232-2533
Find in-network dental providers, learn exactly what’s covered, and estimate your costs for care with Hawaii Dental Service.
Vision Coverage
EyeMed
1-866-723-0513
Find network vision providers and plan details, and review your claims.
Life, Accidental Death & Dismemberment (AD&D), Critical Illness, Accident, and Hospital Indemnity Coverage
The Hartford
Life/AD&D Claims Phone #: 1-888-755-1503
Critical Illness/Accident/Hospital Indemnity Claims Phone #: 1-866-547-4205
Claims Fax #: 1-866-954-2621
Claims Mailing Address:
The Hartford
Group Claims
P.O. Box 14299
Lexington, KY 40512-4299
Contact The Hartford for information about Life insurance, AD&D insurance, Critical Illness, Accident, and Hospital Indemnity coverage and claims.
Short-Term Disability, Long-Term Disability & Paid Parental Leave
The Hartford
1-888-301-5615 | Visit Website
Contact The Hartford for information about disability and leave claims.
Legal Plan
MetLife Legal Plans (formerly Hyatt Legal)
1-800-821-6400
Search for in-network plan attorneys and learn more about the legal plan offerings.
Hertz Pension Center
1-866-819-8399
Access your pension benefit online through our new Hertz Pension Center website. You can also call between 9 am and 6 pm ET, Monday through Friday.
Partner: Telus Health
401(k) Plan
Fidelity
1-800-835-5095
Save for retirement and plan for your future with the Hertz 401(k) Plan. Select your investment options and manage your account.
Employee Discounts & Deals
Perks at Work
Access employee discounts and deals on quality products and services from hundreds of nationally recognized retailers, restaurants, hotels, and more.
Identity Protection
Allstate Identity Protection (formerly InfoArmor)
1-800-789-2720
Enjoy peace of mind, financial reassurance, and time-saving expertise with comprehensive identity protection.
Access your benefits information on the go with the MyChoice® benefits app!
Available on both the Apple App Store and Google Play, you can review your plan details, see and change your beneficiaries, upload documents, access your ID cards, and chat 24/7 for help.
Your benefits are dependent upon where you live.
Make sure your location settings are accurately configured at the top of the page. You should select either USA Mainland & Alaska or Hawaii.
Have questions? We have answers.
Disclaimer: Depending on your employment classification, or if you are covered by a collective bargaining agreement, some of the benefits listed online may or may not apply to you. Please refer to your labor agreement and/or contact your Human Resource Business Partner for further information about the benefits available to you and any limitations or restrictions on eligibility.