Health Advocate
You are automatically eligible to use Health Advocate, regardless of whether you’re enrolled in a Hertz medical plan, and there is no cost to you for using the service.
Benefits Support
Health Advocate provides help to you, as well as your spouse, dependents, parents, and even your spouse’s parents when you need it.
Health Advocate is an independent company made up of health care professionals, such as nurses, doctors, and psychologists, who have expertise in the health care and health insurance fields, and knowledge of our benefit plans. They’ll use that expertise to provide you and your family with confidential, personal support when you experience an issue related to health care and/or your health insurance. Best of all, you’ll work with the same Personal Health Advocate throughout the process.
Health Advocate can assist you with:
- Understanding your benefits.
- Talking with an insurance company or claims administrator to get approvals for needed services.
- Scheduling appointments with providers, including hard-to-reach specialists, or to arrange for specialized treatments and tests.
- Figuring out insurance claims and/or billing issues.
- Working through a medical issue regarding your parent or your spouse’s parent.
- Transferring medical records, x-rays, or lab results.
- Solving a prescription drug issue.
You can contact Health Advocate online in the member portal or by calling 866-695-8622.
