Qualifying Life Events
You can only update your benefit elections outside of your new hire enrollment period or annual open enrollment if you experience a qualifying life event. For example, if your family status has recently changed (i.e. marriage, divorce, addition of a child, etc.), this may qualify you to update your benefits.
Submit Your Life Event
Guidelines
- If you process a qualifying life event, you will be asked to provide documentation of the life event, such as a birth certificate or marriage license.
- You must request updates to your benefits within 31 days of the qualifying life event and provide evidence of your life event within 30 days. Updates to your benefits will not be accepted if you miss these deadlines.
Have you recently lost a loved one?
When you lose a loved one, you will likely have questions about your benefits coverage and options.
Life Event Scenarios
Use the examples below to help you determine whether your change in life status is considered a qualifying life event.
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You have a change in your legal marital status, including marriage, legal separation, divorce, annulment or death of a spouse.
- Enroll and add your new spouse or domestic partner and children who meet the definition of a dependent under the Program. Download and complete the Domestic Partner Affidavit to begin the verification process.
- Drop your coverage and coverage for any dependent children that your spouse/domestic partner is adding to their coverage.
- Drop coverage for your spouse/domestic partner and any children that no longer meet the definition of a dependent under the Program. Download and complete the Domestic Partner Termination Form to begin the process.
Your number of dependent child(ren) changes due to birth, death, adoption or placement for adoption.
- Enroll and add your new child(ren).
- Drop coverage for your child(ren) who no longer meet the definition of a dependent under the Program.
There is a change in your dependent's eligibility for coverage under the Program due to attainment of age.
- Discontinue coverage for your child(ren) who no longer meets the definition of a dependent under the Program. For example, a child who attains age 26.
You, your spouse/domestic partner or dependent child experience a change in employment status, including termination, commencement of employment, commencement of, or return from, an unpaid leave of absence and any other change in employment status that affects eligibility.
- Add your spouse/domestic partner and/or any children that meet the definition of a dependent under the Program when your spouse/domestic partner and/or child loses employment/medical coverage.
- Discontinue coverage for yourself, your spouse/domestic partner, and/or any children you are currently covering under the Program when your spouse/domestic partner or child initially obtains employment/medical coverage.
You move out of an Hawaii Kaiser HMO service area or a Cigna Dental Care (CDC) Dental Plan network service area.
- Elect a different medical (or dental) coverage option under the Program for the remainder of the plan year.
You involuntarily lost your alternative medical coverage, if you previously waived medical coverage under the Program.
- Elect coverage for yourself and eligible dependents under the Medical Options and/or Dental Options for the remainder of the plan year.
Your spouse/domestic partner's open enrollment period.
- Add coverage for yourself, your spouse/domestic partner and any dependent children during your spouse/domestic partner’s annual open enrollment period.
- Discontinue coverage for yourself, your spouse/domestic partner and any dependent children during your spouse/domestic partner’s annual open enrollment period.
You have a Medical Child Support Order (QMCSO).
- Add a dependent to coverage under a valid QMCSO.
- Drop a dependent because the dependent has other coverage through a valid QMCSO.
You become eligible for Medicare or Medicaid or you lose your Medicare or Medicaid coverage.
- Add Hertz medical coverage.
- Drop Hertz medical coverage.
How to Enroll
Steps to Take to Enroll OnlineEnroll in Benefits
- At the top of the page, navigate to Log In and select Enroll/Review Benefits to open Hertz Benefits in Benefit Solver.
- On the login screen, enter your username and password to log in to your account.
- Select Start Here in the main banner and begin selecting the plans you’d like to enroll in.
- The enrollment system will walk you through each benefit category and allow you to review the costs and other options.
- When you’ve made your selections and double-checked your information, including your dependents and beneficiaries, click I Agree to confirm your elections. You’ll know you’re done when you see a confirmation number.
Printing or saving a copy of your benefit election summary is always recommended. You can reach a Hertz Benefits Specialist by calling 800-654-3373 and selecting Option #3 for help or to confirm your enrollment details.
First time enrolling?
When you get to the login screen, you’ll need to register.
- On the login screen under First Time Here, select Register.
- Enter the company key (Hertz), your employee ID number, and your date of birth (DOB).
- Once you’ve registered, you can create your own username, password, and security questions.
Access your benefits information on the go with the MyChoice® benefits app!
Available on both the Apple App Store and Google Play, you can review your plan details, see and change your beneficiaries, upload documents, access your ID cards, and chat 24/7 for help.
Your benefits are dependent upon where you live.
Make sure your location settings are accurately configured at the top of the page. You should select either USA Mainland & Alaska or Hawaii.
Have questions? We have answers.
Disclaimer: Depending on your employment classification, or if you are covered by a collective bargaining agreement, some of the benefits listed online may or may not apply to you. Please refer to your labor agreement and/or contact your Human Resource Business Partner for further information about the benefits available to you and any limitations or restrictions on eligibility.
Hertz Benefits
Locate Benefits Information Using the Menu AboveHertz Benefits
Locate Benefits Information Using the Menu AboveBenefits Eligibility
Who Can Be Covered by Hertz BenefitsWho Can Enroll in Coverage
Eligibility Requirements
Please note that this is an overview of eligibility. For complete details, refer to the summary plan description (SPD) in the Document Library.
Mainland & Alaska
As a Hertz employee, you are eligible for Hertz benefits* if you work at least 30 hours per week and meet certain work hour requirements.
- You have 30 days from your date of hire to enroll in or waive coverage.
- For more information about new hire enrollment, including your enrollment deadline, visit the New Hire Hub.
Hawaii
If you are a regular full-time or part-time Hertz employee and work an average of at least 20 hours per week, your benefits become effective on the first day of the month following four (4) consecutive weeks of continuous employment.
The spouse or domestic partner of a benefits-eligible Hertz employee* can be covered under Hertz medical, dental, and vision coverage, as well as Dependent Life Insurance and AD&D coverage.
Domestic Partner Qualification & Affidavit
- To qualify for domestic partner coverage, you and your partner must meet the criteria outlined in the Affidavit for Domestic Partner Benefits.
- The Affidavit for Domestic Partner Benefits must be signed, notarized, and submitted to the Corporate Employee Benefits Department before any domestic partner benefits will become effective.
- Any premium contributions made by Hertz on behalf of your domestic partner are considered taxable income to you.
The child(ren) of a benefits-eligible Hertz employee* can be covered under Hertz medical, dental, and vision coverage, as well as Dependent Life Insurance and AD&D coverage.
This includes:
- Children, legal stepchildren, adopted children, and/or foster children up to age 26.
- Unmarried children of any age who are incapable of supporting themselves due to a mental or physical disability that began before age 26.
*If both you and your spouse or domestic partner work for Hertz, only one of you can cover the other and/or your child(ren) under Hertz benefits. Under no circumstance can either employee have double coverage, nor can child(ren) be covered by both parents.
Dependent Eligibility Verification
If you enroll a new dependent, you may be asked to provide documentation to verify dependent eligibility. If you’re randomly selected to provide documentation, this will occur after you complete your benefits enrollment. Please note that falsifying information can lead to cancellation of dependent coverage and disciplinary action up to and including termination of employment.
The Affordable Care Act requires certain employers to offer affordable, minimum value medical coverage to all full-time employees. The company where your spouse works will be able to validate compliance with this requirement or indicate exemption from the regulation. This does not apply if both spouses work for Hertz and does not impact your ability to cover dependent children.
Benefits Contacts
Contact Hertz
AskHR & Hertz Benefits Specialists
AskHR is available from 9 a.m. to 6 p.m. EST (8 a.m. to 5 p.m. CST), Monday through Friday. Call 1-800-654-3373 and select Option 3.
Hertz Benefits Specialists are available from 9 a.m. to 6 p.m. EST (8 a.m. – 5 p.m. CST), Monday through Friday. Call 1-800-654-3373 and select Option 3.
Quantum Health
Care Coordinators, Claims Solutions, Wellness Reward & Tobacco Cessation
Phone: 877-674-3045 (Monday - Friday, 8:30 a.m. - 10 p.m. ET)
SupportLinc
Employee Assistance Program (EAP)
Phone: 1-888-881-5462 (Available 24/7)
When logging in to the member portal, use group code hertz (all lowercase).
Teladoc Health
Optum Bank
Health Savings Account (HSA)
Phone: 866-234-8913 (Available 24/7)
Optum Rx
Pharmacy & Prescription (Rx) Benefits
Phone: 1-800-356-3477 (Available 24/7)
The Hartford
Disability. Leave of Absence (LOA) & Supplemental Health
Disability & Leave: 888-277-4767
Supplemental Health: 866-547-4205
Fidelity NetBenefits
Cigna
EyeMed
Vision Insurance
Phone: 1-866-723-0513
Rx Saving Solutions
Prescription Drug Savings
Phone: 1-800-268-4476 (TTY 1-800-877-8973) (Monday - Friday, 7 a.m.–8 p.m. CT)
Alliant
Allstate
Identity Protection
Phone: 1-800-789-2720 (Available 24/7)
Carrum Health
Hawaii Dental Service
Health Advocate
Hertz Core Plus
Voluntary Benefits & Employee Perks
(Available Monday through Friday, 8:30 a.m. - 8 p.m. ET)
Hertz Pension Center
Pension Benefits (TELUS Health)
Phone: 1-866-819-8399 (Monday - Friday, 9 a.m. - 6 p.m. ET)
Kaiser Permanente
MetLife Legal Plans
OCA
Commuter Accounts (Office of Compliant Administration)
Phone: 1-855-OCA-0777
Fax: 609-514-2778
Perks at Work
Discounts & Savings
Sword Health
UMR
WIN
Fertility & Maternity
Phone: 855-596-6966 (Monday - Friday, 9 a.m - 9 p.m. ET)
Welcome to Hertz!
We're excited you’re joining the Hertz team. To begin your career with us on the right foot, we want to make getting your benefits started as easy as possible.New Hire Checklist
There’s a lot to do when starting a new job. Our benefits checklist will help you keep everything straight.
- Review your coverage options in the Benefit Guide to select the best options for you and your family: English | Spanish.
- Enroll or waive coverage within 30 days of your date of hire. Use the calculator on this page to determine your enrollment deadline.
- Have your Dependent information handy, including their Social Security Number and Date of Birth.
- You’ll also be required to provide a form of Dependent Verification, such as:
- Spouse – Marriage Certificate & Proof of Joint Financial Ownership (i.e. household bill, mortgage or rent statement, prior year tax statement, bank statement, etc.)
- Domestic Partner or Common Law Spouse – Domestic Partner Affidavit (located on the Eligibility page), Proof of Joint Financial Ownership, and Proof of Residency
- Child – Birth Certificate
- Step Child – Birth Certificate naming your Spouse as the Step Child’s parent (must have Spouse listed on coverage)
- Domestic Partner Child - Birth Certificate naming your Domestic Partner as the Child’s parent (must have Domestic Partner listed on coverage)
- You’ll also be required to provide a form of Dependent Verification, such as:
If you have questions related to Enrollment or Dependent Verification, please contact a Hertz Benefits Specialist at 800-654-3373, Option #3.
When Does My Coverage Begin?
- Your coverage begins on the 1st of the month following 30 days of continuous employment.
- Your benefits become effective on the 1st of the month after you’ve worked four (4) consecutive weeks of 20 hours or more.
- This coverage is not to be confused with any other benefits, such as the Hertz Employee Car Rental Discount.
- Hertz subsidizes medical and dental coverage premiums.
Calculate Your Benefits Enrollment Deadline & Effective Date
You have 30 days from your date of hire to enroll in or waive coverage. This tool will help you determine your enrollment deadline and when your coverage will begin.
When was your first day of work?